SHIPPING INFORMATION 

Delivery to Australia only. Due to the Coronavirus, there may be delays with Australia Post.

Australia Post Express eParcel 

Items Dispatched within 2 Business Days

Delivery 1-3 Business Days 

Tracking Number will be provided

Australia Post eParcel 

Items Dispatched within 2 Business Days

Delivery  2-5 Business Days

Tracking Number will be provided

Do you deliver to PO Box Address?

Unfortunately we do not deliver to PO Box.

Who will deliver my Parcel?

Your parcel will be sent via Australia Post.

How can I track my parcel?

You will receive tracking information via email by Australia Post.

Enter this tracking number at http://auspost.com.au/track/track.html

What happens if I'm not available to receive my package upon delivery?

If you know you won't be home for delivery please enter instructions of where Australia Post can leave your parcel near your door or tick the Signature required box upon checkout which means if your not home your parcel will be left at your nearest Australia Post. 

 

PRE-ORDERS

If you ordered an item that was on Pre-Order, please expect delivery within 7-10 business days, unless stated otherwise. 

RETURNS

Please select your items carefully as we do not accept refunds on beauty products. 

Exchange - You may exchange your item for another product as long as the cost is equal value to or more than your original product.  Your product must be in the original packaging, unopened and unused. You have 7 days of receiving your item for an exchange. 

Allergy - On the rare occasion you have a reaction to our product please take a photo of your reaction, discontinue use immediately and contact us. Allergy returns must be less then 20% used upon arrival to us.

Faulty - If the item you received is faulty, please contact us with a description and a photo.  You have 7 days of receiving your item to claim it's faulty. 

If you need further assistance please contact us. 

(Unfortunately we are not able to cover return postage fees)

Studio Address:

Shop 9, 77 Victoria Road
Drummoyne, NSW 2047 

02 8591 6614
 

bookings@anastasiamcgrath.com.au 

Best parking on Church St or Formosa St. 

You must arrive 10 min prior to your scheduled appointment.

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