We are adhering to strict hygiene rules & regulations for our salon space, staff and customers, ensuring we are keeping a safe and clean environment at all times. All clients will be asked to fill out a COVID-19 form online prior to attending their appointment. Hand sanitisers are available upon entry, and you must Check in by scanning our QR Code. Clients will be spaced 1.5 m apart , testers, benches and entry points will be wiped down after use.
We understand this is a tough time for all of us and this is why we have altered our refund policy for COVID-19 Cases.
CANCELLATION POLICY for all COVID-19 Cases ONLY.
Credit note of your deposit will be issued with a 12 month expiration for studio bookings.
Bridal Deposits - we are happy to reschedule to your new postponed wedding date with no penalty. If we are not available for your new date, we can offer you a credit note of your deposit to use on any of our services which range from hair, makeup, personal makeup lessons, workshops etc. (T & C. Credit cannot be used to purchase products )
Deposits are non -refundable for all workshops and courses currently suspended as they will resume when restrictions are lifted.
We look forward to seeing you all in the coming weeks.
Stay Safe, Stay healthy!